health
Baltimore Expands 911 to Connect Non-Emergency Callers with Social Services Before Crisis Arrives
Baltimore is restructuring its 911 system so that callers who do not need police can be directed toward social services and healthcare, reaching people earlier, before emergencies develop.
Why We Ran This
This story earns its place by restoring context around a quiet structural change that touches the dignity of neighbors who fall between systems, not a spectacle, but a consequential question about ho
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